Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

We recently had Integrity Air Solutions install a mini-split system in our home, and we couldn’t be happier with the experience. From start to finish, Lucas demonstrated exceptional knowledge and expertise, answering all of our questions and ensuring we understood the process. The entire crew was professional, courteous, and respectful of our home, completing the installation efficiently and with great attention to detail. Their teamwork and commitment to quality truly stood out. We are thrilled with the results and highly recommend Integrity Air Solutions to anyone in need of reliable and expert HVAC services. They exceeded our expectations in every way! ~ Anne L
Highly recommend! Lucas came out to save the day when my boiler went out during a cold snap. My regular company wouldn’t because of our snowy lane and driveway. Lucas came in his 4WD truck and got the boiler going temporarily then ordered the needed part. He got the part and came back and installed it before the boiler failed again. He also diagnosed what caused the part to corrode (this same part has failed before) and fixed that as well. The cost was very reasonable. Needless to say I’m switching to Integrity for all my HVAC needs! ~ Kharoe
He did a great job accommodating my less than flexible schedule. Very responsive to questions and messages. Always arrived on time. Explained things thoroughly. The project became bigger than was originally anticipated due to a poor replacement HVAC installation a few years ago. He had to end up replacing the furnace and outdoor unit both, not just the outdoor. He even remedied another issue that happened during the install. ~ Jen D
Highly recommend Integrity Air! Lucas was willing to squeeze us into his busy schedule before melting away this Summer. Both Lucas and his crew were respectful and hard working and got the job done in one day. We are so pleased with the outstanding service. Thank you so much! ~ Marcus F
We are very pleased with the work done at our house replacing our HVAC system. Very professional from the first phone call. Arrived on time each day. Explained the process in detail. Neat and organized company. Would definitely recommend this company for future work. ~ Dawn E
Lucas at Integrity Air Solutions replaced our 40 year old furnace when it bit the dust. He was quick, courteous, and did an excellent job from diagnosing, procuring a new furnace, installation, and clean up. I highly recommend Integrity Air Solutions for a well done and reasonably priced repair. ~ Randi K
Lucas was super helpful! We called him and he had same day availability. After sending him pictures, he was honest and let us know that the issue was normal and he helped us save money by telling us what we could do ourselves. We will look to him for our future HVAC needs as well. Thank you, Lucas! ~ Jessica K
Best HVAC company out there! Lucus kept us in the loop the entire time, and brought us window units to use while we waited on the part to come in. I would recommend him to anyone that needed HVAC services. ~ Krissy C
Absolutely the best AC guy I've ever used & I spent many years in Florida.I've used 2 other local companies. Integrity was quick to call back, quick service less than 24 hrs & honest & affordable. Can't thank him enough 🙏 ~ Anthony S
Lucas was wonderful to work with. Very competent, did everything with excellence. Would give six stars. ~ Josh G
January 9, 2025 - New to Virginia, my wife and I asked neighbors & church friends for HVAC recommendations in the Waynesboro area. . . Our initial “ interview” with Owner /Lucas Lane of Integrity Air Solutions impressed us immensely! We set up a consult & free estimate. He inspected our 4 ton Compressor, and preformed a few tests. I tend to ask a plethora of questions. Trying to learn from the PROFESSIONALS! The tid bits of facts help me discern experience & skill level. Mr. Lane mentioned he’s worked for years with his DAD, and at other HVAC companies. We finalized contract details, and Mr. Lane electronically sent out the contract and Labor guarantee! 😃👍🏼 Great start, Mr. Lane , and Casey (recently hired an apprentice) arrived on TIME for the 2 day job . The dynamic duo removed the old system on an unbelievably frosty cold day. . . around 13 degrees! Couldn’t believe how fast they completed tasks. Only 1 break for lunch, which they needed to “ warm up” , which was understandable! On the 2nd day, “crew” arrived promptly again, ready to install the new compressor & wiring. They replaced drip pan, all new insulation wiring. Preformed testing sequence, and the new Freon refrigerant in our system! Several times Mr. Lane stopped to answer my questions. . . and explained with detailed answers! Each time their work day ended, they spent time cleaning up the “ work area” in our home. Very thoughtful & tidy! We are very happy ! According to the outside thermometer, it’s 7 degrees in Waynesboro! Frigid! Inside, our new thermostat is reading a comfortable 70 degrees! Many “ thanks” to Mr. Lane & Casey for a FANTASTIC job of replacing our old heating system with a NEW system & 10 Year Labor Guarantee agreement 👍🏼👍🏼👍🏼👍🏼😃 Happy New Years . . . Integrity Air Solutions ~ Clayton &

Find us on social media